FREQUENTLY ASKED QUESTIONS

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Everything you want to know about local SEO, Google Ads, web design, and working with Republic Media Group — answered directly.

We work primarily with service businesses in the Charleston, SC area and nationally — electricians, plumbers, HVAC companies, roofers, landscapers, contractors, and home service providers. Our clients are typically doing consistent revenue and want a digital system that generates inbound leads reliably, not just a website.

We are based in Charleston, SC. We serve service businesses across the greater Charleston metro — Mount Pleasant, North Charleston, Summerville, Goose Creek, West Ashley, Hanahan, Johns Island, and beyond — and work with clients nationally.

Yes. There are no account managers, no hand-offs to junior staff, and no relay system between you and the strategist running your campaigns. You have direct access to the person doing the actual work throughout the engagement — faster decisions, clearer communication, better outcomes.

Republic Media Group was founded by Will Laurendeau, based in Charleston, SC. Will built RMG after watching great small service businesses lose market share to larger competitors — not because of worse work, but because the larger players had stronger digital infrastructure. The goal from day one: give independent operators the same systems the big players use to dominate local search.

Local SEO is the practice of optimizing your online presence to appear prominently when customers in your service area search for what you do. For service businesses — electricians, plumbers, HVAC contractors, roofers — local SEO is the highest-ROI marketing channel available. Unlike paid ads, it compounds over time and generates leads at zero marginal cost once established.

It covers two primary surfaces: Google Maps (the map pack showing 3 businesses at the top of local results) and organic search results below. Both require different but overlapping strategies — and both should be built together from day one.

Days 1–30: Technical foundations are established. Service pages built, schema markup implemented, GBP fully optimized, tracking configured.

Days 30–90: Google crawls and indexes the new structure. GBP improvements and map pack visibility for lower-competition terms typically appear in this window.

Months 3–6: Organic rankings for core service keywords begin moving. Competitive terms like “HVAC Charleston SC” or “plumber Mount Pleasant” become achievable. Most clients see their first significant organic leads between months 2 and 3.

Your Google Business Profile (GBP) is the listing that appears in Google Maps and the local map pack. It is often the first thing a customer sees before your website. A fully optimized GBP — accurate categories, service areas, photos of real work, Q&A populated, and a consistent flow of reviews — is one of the most powerful local ranking signals available to a service business. Most businesses leave theirs at 40–60% completion and wonder why competitors rank above them.

Schema markup is structured data code added to your website that tells Google explicitly what your business does, where you operate, what services you offer, and how to contact you. It is invisible to visitors but read by search engines.

For service businesses, schema markup helps Google understand your pages more precisely — improving ranking accuracy, enabling rich results like FAQ dropdowns in search listings, and building the authority signals that compound over time. Yes, you need it. It is one of the most commonly skipped but highest-leverage technical SEO elements for local businesses.

There is no fixed number, but recency matters more than most businesses realize. A business with 50 reviews from three years ago will often rank below a competitor with 20 reviews who consistently gets 2–3 per month. Google treats regular new reviews as a signal the business is active and currently operating.

The practical target for competitive Charleston markets: 30+ reviews with a 4.7+ rating and at least 2 new reviews per month on an ongoing basis. For lower-competition suburbs or niche services, fewer are needed — but consistency still matters.

A service page is a dedicated page on your website targeting a specific service — not a generic “Services” page listing everything in bullets. Google ranks individual pages, not websites. If you are an HVAC company and you want to rank for “AC installation Charleston SC” and “furnace repair Mount Pleasant,” those need to be separate, properly structured pages with relevant content, local signals, and schema markup.

Businesses with dedicated service pages consistently outrank those with single generic service pages, especially in competitive local markets. It is one of the highest-leverage infrastructure improvements available to a service business.

In most cases, fix the foundation first. Running ads to a slow, poorly converting website burns budget. Once your site converts and your tracking is accurate, ads layer in cleanly on top of organic traffic.

For businesses that need leads immediately while SEO builds, running a focused Google Ads campaign alongside SEO setup makes sense — but both channels require proper infrastructure to work. We do not run ads to a website that will not convert. That conversation happens before we spend a dollar.

For most home service businesses in competitive Charleston markets, a meaningful starting budget is $1,000–$2,500/month in ad spend. Below $500/month, there is rarely enough data or volume to optimize effectively.

The right number depends on your average job value, close rate, and which services you are targeting. High-ticket services like HVAC system replacements or full roof replacements can justify $3,000–$5,000/month in spend. Low-ticket, high-volume services like drain cleaning or pressure washing can perform well at lower budgets. We model the economics before recommending a spend level.

Google Ads captures customers who are actively searching for your service right now — high intent, ready to call. Someone searching “emergency plumber North Charleston” is at the bottom of the funnel.

Meta (Facebook and Instagram) reaches people who are not actively searching but match your target audience — useful for retargeting site visitors, local brand awareness, and staying visible between service calls. For most service businesses, Google Ads should come first. Meta works best as a retargeting layer once you have website traffic to work with.

Local Services Ads (LSA) are Google’s pay-per-lead product for service businesses — they appear above standard Google Ads in search results and charge per verified lead, not per click. They require a Google Guaranteed or Google Screened badge, which involves a background check and license verification.

For eligible service businesses (HVAC, electricians, plumbers, locksmiths, cleaners), LSA can deliver leads at a lower cost-per-acquisition than standard Google Ads. We manage LSA setup and optimization as part of full-service engagements at the Market Leader level.

Monthly retainers start at $1,000/month for foundation-level SEO and site optimization work, and range to $2,500/month for full multi-channel management including Google Ads, Meta, LSA, and brand development. Website builds are priced as one-time projects from $1,500–$3,500.

We do not mark up ad spend, and we do not charge setup fees on top of monthly retainers. You own and control your ad accounts directly — your budget goes to Google or Meta, not through us. See full pricing details.

We ask for a 90-day minimum to build and stabilize your system — launching an SEO and ad campaign and measuring it after 30 days is not enough time to see real results. After the initial 90 days, all engagements continue month-to-month with 30 days notice to cancel. No annual contracts, no long-term lock-in, no early termination fees.

Yes, always. Your website, domain, Google Ads account, Search Console access, Google Analytics data, and any other asset we build or manage are yours from day one. We never retain ownership of anything belonging to your business. If you leave, you leave with everything intact — no held-hostage situations, no data loss, no access removal.

Before we say anything, we review your site, Google Business Profile, keyword rankings, and any active ad accounts — so we actually know what we are talking about when we respond. We come back with specific findings, not a generic proposal.

After a strategy call, campaigns go live within 2 weeks and site work begins in week one. Most clients have their full foundation in place within 30 days of starting. The first 90 days are focused on building the infrastructure correctly — the second 90 days are where you start seeing it compound.

Handle yourself: Review collection (ask every completed-job customer directly), responding to all reviews publicly, job site photos for content, LinkedIn networking with local referral sources and trade partners.

Hand off: Schema markup, Google Ads management, website structure and SEO architecture, Google Business Profile optimization, citation building. These require technical depth where doing it wrong is worse than not doing it at all. If your effective rate is $150/hr and you spend 10 hours monthly on these tasks, that is $1,500 in opportunity cost — often more than the retainer that produces better results.

Green flags: Transparent, itemized pricing with written deliverables. Real case studies with specific results and named clients. Direct access to the person doing the work — not an account manager relaying messages. You own all accounts and assets. Reporting tied to actual leads and calls, not just traffic and impressions.

Red flags: Guaranteed rankings. Long-term lock-in contracts with no performance benchmarks. Vague deliverables (“we’ll work on your SEO this month”). Agency owns your domain, website, or ad accounts. Reports showing only vanity metrics — impressions, reach, clicks — with no lead or call data.

Yes. While we are based in Charleston, SC and specialize in the Lowcountry market, we work with service businesses across the Southeast and nationally. Our systems are built for local service businesses regardless of market — the strategy and infrastructure are the same whether you are in Charleston, Charlotte, or Columbus. Reach out to discuss your market.

Still have questions?

We look at your site, GBP, and search visibility — then tell you exactly where you stand. No pitch deck. No pressure.

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